Frequently Asked Questions

WHEN CAN I BUY MY OWN COTCAS LEGACY?
Our online store is open for orders so you are more than welcome to place purchase your personal Legacy favourite  Feel free to check out the rest of our website and follow us on Instagram for updates.

 

WHEN WILL MY PURCHASED COTCAS LEGACY BE SHIPPED? We ship all items within 7 working days from the date that the order is placed. 

 

WILL I RECEIVE A TRACKING NUMBER FOR MY SHIPMENT AND HOW LONG DOES SHIPPING USUALLY TAKE?     Yes, as soon as your watch has shipped you will receive an email including your tracking information. Shipping times depend on where you live.

 

HOW DO I SERVICE MY WATCH, FOR EXAMPLE IF I NEED TO CHANGE BATTERIES?
Our batteries normally last for several years. If the battery needs to be replaced please visit your local watch shop. If you’re experiencing problems with your watch please send an e-mail to fredrik.ingel@cotcas.com and clearly describe the problem (attach image if needed). We’ll get back to you as soons as possible.

 

ARE YOUR WATCHES WATERPROOF?
Yes, our watches are waterproof up to 5ATM. We suggest taking the watch off before you go swimming or showering in order to avoid damaging the leather strap. For more info and specification about our watches check out "Our Watches".


IS THE SIZE OF THE WATCH SUITABLE FOR BOTH MEN AND WOMEN?
Yes, our watches are designed to attract and fit both men and women. The 40 mmdiameter  makes is suitable on all kinds of wrists. For reference, please check out the Photo Blog on our website or our Instagram account.